Frequently Asked Questions (FAQ)

What services do you offer?

We provide convenient electronics recycling and e-waste collection in Western New York. This includes pickup services, drop-off arrangements, and responsible recycling of computers, laptops, phones, servers, and more.

Why should I recycle electronics instead of throwing them away?

Electronics contain valuable metals that can be reused, as well as hazardous materials that should never go into landfills. Recycling helps protect the environment and ensures that reusable materials are put back into circulation.

What items do you accept?

We accept most consumer and business electronics, including:

  • Computers, laptops, and tablets

  • Phones and accessories

  • Printers, scanners, and copiers

  • Servers, networking equipment, and IT gear

  • Audio/visual equipment

  • Cables, chargers, and small electronics

If you’re unsure about a specific item, just contact us!

Are there any items you do NOT take?

Yes. We cannot accept:

  • Household appliances (e.g., refrigerators, microwaves, washers)

  • Hazardous waste (batteries in bulk, chemicals, CRT televisions unless arranged)

  • Items containing freon or refrigerants

Do you charge for pickup or recycling?

Most standard electronics are accepted free of charge. Some items with special handling requirements (e.g., CRT monitors, certain TVs) may carry a small fee. Contact us for details.

Do you offer business pickup services?

Yes! We work with local businesses, schools, and municipalities to provide scheduled e-waste collection. Whether you have a few devices or a large IT decommissioning project, we can help.

Is my data safe when I recycle devices?

Yes. We provide secure data destruction services upon request. Hard drives, SSDs, and storage devices can be wiped or physically destroyed, ensuring your information is safe. Certificates of destruction are available for businesses.

How can I schedule a pickup?

You can contact us through our website form, call, or email to set up a convenient pickup time.

How does your service help the community?

By recycling electronics responsibly, we reduce environmental impact, promote sustainability, and support local green initiatives. Our goal is to keep e-waste out of landfills and help Western New York thrive.